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How To File A Complaint | CRT | Department of Justice

How To File A Complaint

The Civil Rights Division enforces civil rights laws in a wide variety of contexts. You may use the information on this page to find the appropriate way to submit a complaint or report of a potential civil rights violation. If you are not sure which Section is the appropriate one to receive your complaint, you may contact the Civil Rights Division at (888) 736-5551 or (202) 514-3847.

Criminal Section Housing and Civil Enforcement Section Disability Rights Section

Immigrant and Employee Rights Section

Educational Opportunities Section Special Litigation Section Employment Litigation Section Voting Section Federal Coordination and Compliance  

Please let us know if you have trouble understanding English or need help communicating with the Civil Rights Division. Ask for an interpreter or if translated material is available when you contact us. If you can, please tell us your language (or dialect).

Availability of Language Assistance Services   (English) توافر خدمات المساعدة اللغوية – قسم الحقوق المدنية   (Arabic) 语言协助服务现成可用   (Simplified Chinese) 語言協助服務現成可用   (Traditional Chinese) Magagamit na Mga Paglilingkod Ukol sa Tulong na Pangwikain — Sangay sa Mga Karapatang Sibil   (Filipino) Disponibilité de services d'aide linguistique   (French) [언어 지원 서비스 이용 – 인권국   (Korean) Disponibilidade de Serviços de Assistência Linguística – Divisão dos Direitos Civis   (Portuguese) Управление по делам о нарушениях гражданских прав   (Russian) Disponibilidad de servicios de asistencia lingüística   (Spanish) Sự Sẵn Sàng của Dịch Vụ Hỗ Trợ zsjqnmnb. moncler usa ceo Ngôn Ngữ   (Vietnamese)

Alabama's Immigration Law H.B. 56

To report potential civil rights concerns related to the impact of Alabama's immigration law H.B. 56, please contact 1-855-353-1010 or hb56@usdoj.gov .

Criminal  

Contact your local FBI field office to report incidents of:

Hate crimes ; Excessive force or other Constitutional violations by persons acting as law enforcement officials or public officials ; Human trafficking and involuntary servitude ; Force, threats, or physical obstruction to interfere with access to reproductive health care services ; Force or threats to interfere with the exercise of religious beliefs and destruction, defacing, or damage of religious property ; or, Force or threats to interfere with the right to vote based on race, color, national origin, or religion .

You can find your local office here: http://www.fbi.gov/contact/fo/fo.htm

Please include as many details of the incident as possible, such as the dates and times; names of possible witnesses; and supporting documents, such as police and medical reports, or photographs.

You may also mail a written copy of the complaint and materials you submitted to the FBI to the Criminal Section at:

US Department of Justice 950 Pennsylvania Avenue, NW Civil Rights Division Criminal Section – PHB Washington, DC 20530   Disability Rights   You can file an Americans with Disabilities Act complaint alleging disability discrimination against a State or local government or a public accommodation (including, for example, a restaurant, doctor's office, retail store, hotel, etc.) by mail or online. To learn more about filing an ADA complaint, visit www.ada.gov/filing_complaint.htm ). To file an ADA complaint you may send the information requested at www.ada.gov/fact_on_complaint.htm to:   US Department of Justice 950 Pennsylvania Avenue, NW Civil Rights Division Disability Rights Section 1425 NYAV Washington, D.C. 20530 Fax: (202) 307-1197   You may also file a complaint online at www.ada.gov/complaint/ . If you have questions about filing an ADA complaint, please call: ADA Information Line: 800-514-0301 (voice) or 800-514-0383 (TTY). Main Section Telephone Number: 202-307-0663 (voice and TTY)   Educational Opportunities   The Educational Opportunities Section enforces federal laws that protect students from harassment or discrimination. The Section is responsible for enforcing Title IV of the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, national origin, sex, and religion in public schools and institutions of higher learning; the Equal Educational Opportunities Act of 1974 which, among other things, requires states and school districts to provide English Language Learner (ELL) students with appropriate services to overcome language barriers; and the Americans with Disabilities Act, which prohibits disability discrimination. The Section also plays a significant role in enforcing Title VI of the Civil Rights Act of 1964 (prohibiting discrimination on the basis of race, color, and national origin by recipients of federal funds); Title IX of the Educational Amendments of 1972 (prohibiting discrimination on the basis of sex by recipients of federal funds); and Section 504 of the Rehabilitation Act and the Individuals with Disabilities Education Act (both of which address disability discrimination and appropriate disability-related services).

The Educational Opportunities Section accepts complaints of potential violations:

By e-mail to education@usdoj.gov By telephone at (202) 514-4092 or 1-877-292-3804 (toll-free) By facsimile at (202) 514-8337 By letter to the following address: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. Educational Opportunities Section, PHB Washington, D.C. 20530   In order to properly respond to a complaint, the Section requests that complainants provide their name, address, and the name of the school/school district/university where the alleged discrimination occurred. Additional information regarding how to file a complaint is available here .   Employment Litigation   Individual Complaints of Employment Discrimination: Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination, including harassment and retaliation, based on race, sex, color, religion, and national origin. If you believe you have been unlawfully denied an employment opportunity or otherwise discriminated against by an employer in violation of Title VII, you should contact the Equal Employment Opportunity Commission (EEOC) . The EEOC may be contacted by calling 1-800-669-4000 or 1-800-669-6820 (TTY). The EEOC maintains a website with information on how to file a complaint.   Complaints of Employment Discrimination involving a Group or Class of Individuals: Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination, including harassment and retaliation, based on race, sex, color, religion, and national origin. Under Title VII, the Attorney General has authority to bring suit against a state or local government employer where there is reason to believe that a "pattern or practice" of discrimination exists. Generally, these are factually and legally complex cases that seek to alter an employment practice, such as recruitment, hiring, assignment and promotions, which have the purpose or effect of denying employment or promotional opportunities to a class of individuals. If you have reason to believe that a state or local government employer has unlawfully denied an employment opportunity or otherwise discriminated against a class of individuals by creating a "pattern or practice" of discrimination in violation of Title VII, you should contact the Department of Justice (DOJ). The DOJ may be contacted by calling (202) 514-3831 or (202) 514-6780 (TTY).   Complaints of Employment Discrimination involving Service Members: If you believe you have been discriminated against in employment because of your military service or you have been denied your right to return to your job after deployment, you may seek the assistance of the Employer Support of the Guard and Reserve (“ESGR”) . You may contact the ESGR about your employment situation by calling toll-free 1 (800) 336-4590 . If you choose to file a USERRA claim with the Department of Labor (DOL) , you may submit a signed hard copy of Form 1010 or electronically file. To submit a hard copy, you can download Form 1010 to your computer, complete the items on the form that are relevant to your claim, sign and date the form, and mail it to the nearest VETS office . Second, you may file a Form 1010 electronically via the Intranet by completing and submitting the online form . It is important that you file with DOL or consult with a private attorney as soon as possible. You also may retain a private attorney to handle your claim and file directly with a court of competent jurisdiction.   Federal Coordination and Compliance  

If you believe you or an individual that you or your organization represents has been discriminated against because of your race, color, or national origin, including limited English proficiency (LEP), by programs or activities receiving federal financial assistance, you may contact the Federal Coordination and Compliance Section. If you believe that you or an individual that you or your organization represents has been be excluded from participation in, denied the benefits of, or subjected to discrimination on the basis of your sex by any education program or activity receiving federal financial assistance, you may contact the Federal Coordination and Compliance Section. For information on language assistance services available, click here . To file a complaint alleging discrimination in programs or activities of entities that receive federal assistance, please print and fill out the appropriate complaint form: English:  Complaint and Consent/Release Form - English (PDF)   Español:  Formulario de Denuncia / Formulario de Consentimiento (PDF)   Chinese:  投訴表 / 投訴人同意書/授權協議書 Korean:  이의 제기 양식 / 이의 제기자 정보 공개 동의서  Vietnamese:  MẪU ĐƠN KHIẾU NẠI / MẪU CHẤP THUẬN/TIẾT LỘ THÔNG TIN CỦA NGƯỜI KHIẾU NẠI Please mail the complaint to the following address:

 

Federal Coordination and Compliance Section - NWB Civil Rights Division U.S. Department of Justice 950 Pennsylvania Avenue, N.W. Washington, D.C. 20530   Should you need assistance, our phone numbers are: (888) 848-5306 - English and Spanish (ingles y español) (202) 307-2222 (voice) (202) 307-2678 (TDD) Housing and Civil Enforcement   Housing Discrimination: Individuals who believe that they have been victims of housing discrimination may file a complaint with the Department of Housing and Urban Development [HUD] or file their own lawsuit in federal or state court. You must file the complaint with HUD within one year of the incident you believe to be housing discrimination. You have two years to file your own lawsuit in federal court.   Credit Discrimination: Individuals who believe that they have been victims of housing discrimination regarding credit, such as the denial of a mortgage, may file a complaint with HUD . Individual complaints of discrimination in credit that are not housing-related are handled by the agencies who regulate the individual creditor.   Discrimination in Public Accommodation:

Individuals who believe that they have been victims of housing discrimination in public accommodations, such as a restaurant or hotel, may contact the Housing and Civil Enforcement Section. You may file your own lawsuit in federal court or state court and may have some rights under other federal laws, state laws, or local ordinance. You should consult with your local or state civil rights enforcement agency.

U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. Housing and Civil Enforcement Section, NWB Washington, D.C. 20530 (202) 514-4713 Discrimination in Religious Land Use:

Individuals or entities who believe that they have been victims of discrimination against religious assemblies and institutions may contact the Housing and Civil Enforcement Section. Individuals may also file a lawsuit in federal court.

U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. Housing and Civil Enforcement Section, NWB Washington, D.C. 20530 (202) 514-4713 Discrimination against Servicemembers: Individuals who believe that their rights as servicemembers have been violated should consult the military legal assistance office locator . Dependents of servicemembers can also contact or visit local military legal assistance offices where they reside.   Immigrant and Employee Rights Section  

The Immigrant and Employee Rights Section enforces the anti-discrimination provision of the Immigration and Nationality Act, which prohibits discrimination based on an individual’s national origin or citizenship status in hiring, firing, or recruitment or referral for a fee. The statute also prohibits unfair documentary practices, or “document abuse,” during the employment eligibility verification (e.g. Form I-9 and/or E-Verify) process, and retaliation or intimidation.

IERcharge forms are available in English, Spanish, Arabic, Chinese, French, Haitian Creole, Korean, Portuguese, Russian, Tagalog, and Vietnamese. To view and print these forms, click the links below. For more detailed instructions on how to file a charge, including how to file a charge electronically, please visit IER's  Charge Page . 

English

Spanish (español)

Arabic  (العربية)

Chinese (中文)

French (français)

Haitian Creole (Kreyòl Ayisyen)

Korean (한국어)

Portuguese (português)

Russian (Pусский)

Tagalog

Vietnamese (Tiếng Việt)

 

Immigrant and Employee Rights Section U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. (NYA) Washington, D.C. 20530

Worker Hotline: 1-800-255-7688 [Voice] or 1-800-237-2515 [TTY] Employer Hotline: 1-800-255-8155 [Voice] or 1-800-237-2515 [TTY] Direct Office Line: 1-202-616-5594 [Voice] or 1-202-616-5525 [TTY] Fax: (202) 616-5509

Email: ier@usdoj.gov

  Special Litigation   To file a complaint, write the Special Litigation Section (SPL) explaining the situation about which you are complaining, with as much detail as possible. If you are aware of similar incidents involving others, please include that information as well. SPL does not have legal authority to represent individuals. In most of SPL’s work, a single incident of mistreatment will not be sufficient to start an investigation. The Religious Land Use and Institutionalized Persons Act (RLUIPA) and the Freedom of Access to Clinic Entrances Act (FACE) are exceptions to this general rule, and single incidents may be sufficient to start an investigation. Please include information on how to contact you if we need further information (such as an address, telephone number and e-mail address). Also, do not include original documents as we cannot guarantee their safe return. You can send information to:

 

Special Litigation Section U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, NW Special Litigation Section Washington, D.C. 20530

The Section can be reached by telephone: (202) 514-6255 or toll-free at (877) 218-5228.

  Voting   The Voting Section enforces the civil provisions of the federal laws that protect the right to vote, including the Voting Rights Act, the Uniformed and Overseas Citizens Absentee Voting Act, the National Voter Registration Act, the Help America Vote Act and the Civil Rights Acts. The Voting Section accepts complaints about possible violations of the federal voting rights laws - By email at voting.section@usdoj.gov By telephone at (800) 253-3931 (toll free) By telephone at (202) 307-2767 By fax at (202) 307-3961 By complaint form at http://www./crt/complaint/votintake/index.php By letter to the addresses below: Voting Section Civil Rights Division U.S. Department of Justice Room 7254 - NWB 950 Pennsylvania Ave., N.W. Washington, DC 20530

 

Updated June 27, 2017
Complaint

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complaint letter template File a Complaint Having trouble with a business or spot a scam? We want to help.  You can: File a consumer complaint online File a consumer complaint by mail Contact us for help Learn what happens once you file a complaint Before you file a complaint Check out our consumer tips , which can help you avoid future problems. Remember that our office can't give you legal advice or provide legal representation to individual consumers. Our office generally doesn't get involved in matters that are scheduled or have already been heard in a court of law or closed by the agency with proper jurisdiction. Know that documents you provide to us may be public record. Complain Online First, choose the consumer complaint form that fits your problem. Next, enter the information into the form and submit it electronically. You can attach up to four supporting documents. Please copy and mail any additional supporting documents along with a printed copy of your complaint.  General Consumer Complaint Form Telemarketing Complaint Form Automobile Complaint Form For a vehicle sales complaint : submit copies of the bill of sale, credit contract, and any correspondence related to the problem. For a used car warranty complaint : submit copies of the warranty and describe any oral warranties or promises made about the condition of the car. For a car repair complaint : submit copies of repair orders or written estimates. What to Include Providing supporting documents helps us respond to your complaint more quickly. Include legible copies of supporting documents such as: Contracts Correspondence between you and the company Receipts or bills of sale Estimates Repair orders Warranties Please submit copies of your supporting documents, not originals. Complain by Mail You can print a Consumer Complaint form, fill it out, sign it, and submit it to our office by mail. Include copies of your supporting documents when you mail us your complaint. General Consumer Complaint Form  Telemarketing Complaint Form Automobile Complaint Form For a vehicle sales complaint : submit copies of the bill of sale, credit contract, and any correspondence related to the problem.  For a used car warranty complaint : submit copies of the warranty and describe any oral warranties or promises made about the condition of the car.  For a car repair complaint : submit copies of repair orders or written estimates. You can also call us to request a consumer complaint form, or send us your complaint in the form of a letter. Contact Us Toll-free within North Carolina From outside North Carolina En Espanol 1-877-5-NO-SCAM (919) 716-6000 (919) 716-0058 Consumer Protection Division Attorney General's Office Mail Service Center 9001  Raleigh, NC 27699-9001 What happens to my complaint?  After we review your complaint and supporting documents, we will likely forward them to the business complained about for response. You'll receive copies of all correspondence. If the complaint falls within the jurisdiction of another local, state, or federal agency, we may refer your complaint to that agency. We will work with you and the business to resolve your dispute. If we cannot find a resolution, we may suggest that you file an action in Small Claims Court or that you consult a private attorney.  When consumers' complaints show a pattern of illegal business practices, we may take legal action to enforce the law on behalf of the public.  Even if we aren't able to directly resolve your complaint, hearing from consumers like you helps us do our job. Consumer complaints help our office monitor questionable business practices, set priorities for enforcement efforts, and make recommendations for changes to the law.  

Complaint Resolution

Complaint Resolution focuses on all aspects of the Programs and Employment discrimination complaint processes. It includes the activities of the Office of Adjudication, Conflict Complaint Division and the Early Resolution and Conciliation Division that are carried out within the OASCR framework. Please clique on the relevant link below if you would like to:

File a Program Discrimination Complaint as a USDA Customer File an Employment Opportunity Complaint as a USDA Employee Learn about Conflict Complaints Division and the EEO conflict complaint process.

 

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